{"id":8388,"date":"2026-09-22T06:13:04","date_gmt":"2026-09-22T06:13:04","guid":{"rendered":"https:\/\/teknikelektro.uin-malang.ac.id\/?page_id=8388"},"modified":"2026-09-22T06:57:41","modified_gmt":"2026-09-22T06:57:41","slug":"layanan-pengaduan-dan-aspirasi","status":"publish","type":"page","link":"https:\/\/teknikelektro.uin-malang.ac.id\/zh\/layanan-pengaduan-dan-aspirasi\/","title":{"rendered":"Layanan Pengaduan dan Aspirasi"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8388\" class=\"elementor elementor-8388\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3957d0 e-flex e-con-boxed e-con e-parent\" data-id=\"f3957d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05e0c01 elementor-widget elementor-widget-text-editor\" data-id=\"05e0c01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<style>\n\/* =========================================\n   LAYANAN ADUAN & ASPIRASI\n   STYLE MENYESUAIKAN HALAMAN VISI-MISI\n========================================= *\/\n\n.aduan-wrapper {\n    width: 100%;\n    max-width: 1000px;\n    margin: 0 auto;\n    padding: 10px 20px 45px;\n    font-family: \"Poppins\", sans-serif;\n    color: #263f42;\n}\n\n\/* =========================================\n   JUDUL\n========================================= *\/\n\n.aduan-title-area {\n    text-align: center;\n    margin-bottom: 40px;\n}\n\n.aduan-title-area h1 {\n    margin: 0 0 12px !important;\n    color: #079da2 !important;\n    font-size: 28px !important;\n    font-weight: 600 !important;\n    line-height: 1.3 !important;\n}\n\n.aduan-title-line {\n    width: 170px;\n    height: 3px;\n    margin: 0 auto;\n    background: linear-gradient(\n        90deg,\n        #20aaa9 0%,\n        #20aaa9 55%,\n        #d8ad32 55%,\n        #d8ad32 100%\n    );\n    border-radius: 10px;\n}\n\n\/* =========================================\n   DESKRIPSI PEMBUKA\n========================================= *\/\n\n.aduan-intro {\n    text-align: center;\n    max-width: 850px;\n    margin: 0 auto 30px;\n}\n\n.aduan-intro p {\n    margin: 0 !important;\n    color: #536668 !important;\n    font-size: 14px !important;\n    line-height: 1.8 !important;\n}\n\n\/* =========================================\n   KOTAK LAYANAN\n========================================= *\/\n\n.aduan-box {\n    position: relative;\n    width: 100%;\n    margin-bottom: 16px;\n    padding: 17px 25px 19px;\n    border-radius: 15px;\n    background: linear-gradient(\n        100deg,\n        rgba(237, 249, 248, 0.95),\n        rgba(250, 253, 253, 0.98)\n    );\n    border-left: 5px solid #20aaa9;\n    box-shadow: 0 4px 18px rgba(30, 100, 100, 0.035);\n    transition: all 0.25s ease;\n}\n\n\/* Warna border tiap kotak *\/\n\n.aduan-box:nth-child(2) {\n    border-left-color: #20aaa9;\n}\n\n.aduan-box:nth-child(3) {\n    border-left-color: #4dbb80;\n}\n\n.aduan-box:nth-child(4) {\n    border-left-color: #d5ae37;\n}\n\n\/* Hover *\/\n\n.aduan-box:hover {\n    transform: translateX(3px);\n    box-shadow: 0 7px 22px rgba(30, 100, 100, 0.08);\n}\n\n\/* =========================================\n   JUDUL DALAM KOTAK\n========================================= *\/\n\n.aduan-box-title {\n    display: flex;\n    align-items: center;\n    gap: 10px;\n    margin-bottom: 9px;\n}\n\n.aduan-icon {\n    width: 34px;\n    height: 34px;\n    min-width: 34px;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    border-radius: 50%;\n    background: #ffffff;\n    color: #08a2a4;\n    font-size: 15px;\n    box-shadow: 0 3px 10px rgba(0,0,0,0.06);\n}\n\n\/* Warna icon *\/\n\n.aduan-box:nth-child(3) .aduan-icon {\n    color: #42a96e;\n}\n\n.aduan-box:nth-child(4) .aduan-icon {\n    color: #c89d20;\n}\n\n.aduan-box h2 {\n    margin: 0 !important;\n    color: #079da2 !important;\n    font-size: 17px !important;\n    font-weight: 600 !important;\n    line-height: 1.4 !important;\n}\n\n\/* =========================================\n   DESKRIPSI KOTAK\n========================================= *\/\n\n.aduan-box p {\n    margin: 0 0 0 44px !important;\n    color: #344d50 !important;\n    font-size: 13px !important;\n    line-height: 1.75 !important;\n}\n\n\/* =========================================\n   KOTAK CTA GOOGLE FORM\n========================================= *\/\n\n.aduan-form-box {\n    position: relative;\n    margin-top: 28px;\n    padding: 25px 28px;\n    border-radius: 15px;\n    background: #f1faf9;\n    border-left: 5px solid #079da2;\n    box-shadow: 0 4px 18px rgba(30, 100, 100, 0.05);\n}\n\n.aduan-form-content {\n    display: flex;\n    align-items: center;\n    justify-content: space-between;\n    gap: 25px;\n}\n\n.aduan-form-text {\n    flex: 1;\n}\n\n.aduan-form-text h2 {\n    margin: 0 0 7px !important;\n    color: #079da2 !important;\n    font-size: 18px !important;\n    font-weight: 600 !important;\n}\n\n.aduan-form-text p {\n    margin: 0 !important;\n    color: #536668 !important;\n    font-size: 13px !important;\n    line-height: 1.7 !important;\n}\n\n\/* =========================================\n   TOMBOL\n========================================= *\/\n\n.aduan-button {\n    display: inline-flex !important;\n    align-items: center;\n    justify-content: center;\n    gap: 8px;\n\n    padding: 12px 21px;\n\n    background: #079da2;\n    color: #ffffff !important;\n\n    border-radius: 7px;\n\n    text-decoration: none !important;\n\n    font-size: 12.5px !important;\n    font-weight: 600 !important;\n\n    white-space: nowrap;\n\n    box-shadow: 0 5px 14px rgba(7,157,162,0.18);\n\n    transition: all 0.25s ease;\n}\n\n.aduan-button:hover {\n    background: #07878b;\n    color: #ffffff !important;\n    transform: translateY(-2px);\n    box-shadow: 0 8px 18px rgba(7,157,162,0.23);\n}\n\n.aduan-button span {\n    font-size: 17px;\n    line-height: 1;\n}\n\n\/* =========================================\n   CATATAN\n========================================= *\/\n\n.aduan-note {\n    text-align: center;\n    margin-top: 20px;\n    color: #899899;\n    font-size: 11px;\n    line-height: 1.6;\n}\n\n\n\/* =========================================\n   RESPONSIVE TABLET\n========================================= *\/\n\n@media (max-width: 768px) {\n\n    .aduan-wrapper {\n        padding-left: 15px;\n        padding-right: 15px;\n    }\n\n    .aduan-title-area h1 {\n        font-size: 25px !important;\n    }\n\n    .aduan-form-content {\n        flex-direction: column;\n        align-items: flex-start;\n    }\n\n    .aduan-button {\n        width: 100%;\n    }\n}\n\n\n\/* =========================================\n   RESPONSIVE HP\n========================================= *\/\n\n@media (max-width: 480px) {\n\n    .aduan-wrapper {\n        padding-top: 5px;\n    }\n\n    .aduan-title-area {\n        margin-bottom: 30px;\n    }\n\n    .aduan-title-area h1 {\n        font-size: 22px !important;\n    }\n\n    .aduan-intro p {\n        font-size: 12.5px !important;\n    }\n\n    .aduan-box {\n        padding: 16px 18px;\n    }\n\n    .aduan-box h2 {\n        font-size: 15px !important;\n    }\n\n    .aduan-box p {\n        margin-left: 0 !important;\n        margin-top: 8px !important;\n        font-size: 12px !important;\n    }\n\n    .aduan-icon {\n        width: 31px;\n        height: 31px;\n        min-width: 31px;\n        font-size: 13px;\n    }\n\n    .aduan-form-box {\n        padding: 22px 20px;\n    }\n\n    .aduan-form-text h2 {\n        font-size: 16px !important;\n    }\n}\n<\/style>\n\n\n<div class=\"aduan-wrapper\">\n\n    <!-- JUDUL -->\n    <div class=\"aduan-title-area\">\n\n        <h1>\n            Layanan Aduan &amp; Aspirasi\n        <\/h1>\n\n        <div class=\"aduan-title-line\"><\/div>\n\n    <\/div>\n\n\n    <!-- DESKRIPSI -->\n    <div class=\"aduan-intro\">\n\n        <p>\n            Kami terbuka untuk mendengarkan setiap suara dari mahasiswa,\n            dosen, tenaga kependidikan, maupun sivitas akademika.\n            Sampaikan aduan, kritik, saran, atau aspirasi Anda sebagai\n            bagian dari upaya bersama untuk meningkatkan kualitas layanan\n            dan menciptakan lingkungan akademik Teknik Elektro yang lebih\n            baik, responsif, dan nyaman.\n        <\/p>\n\n    <\/div>\n\n\n    <!-- KOTAK 1 -->\n    <div class=\"aduan-box\">\n\n        <div class=\"aduan-box-title\">\n\n            <div class=\"aduan-icon\">\n                \ud83d\udcac\n            <\/div>\n\n            <h2>\n                Sampaikan Aduan\n            <\/h2>\n\n        <\/div>\n\n        <p>\n            Laporkan kendala, permasalahan, atau hal-hal yang membutuhkan\n            perhatian dan tindak lanjut dari Program Studi Teknik Elektro.\n        <\/p>\n\n    <\/div>\n\n\n    <!-- KOTAK 2 -->\n    <div class=\"aduan-box\">\n\n        <div class=\"aduan-box-title\">\n\n            <div class=\"aduan-icon\">\n                \ud83d\udca1\n            <\/div>\n\n            <h2>\n                Berikan Aspirasi\n            <\/h2>\n\n        <\/div>\n\n        <p>\n            Sampaikan ide, kritik, dan saran yang dapat menjadi masukan\n            dalam pengembangan layanan akademik maupun lingkungan kampus.\n        <\/p>\n\n    <\/div>\n\n\n    <!-- KOTAK 3 -->\n    <div class=\"aduan-box\">\n\n        <div class=\"aduan-box-title\">\n\n            <div class=\"aduan-icon\">\n                \ud83e\udd1d\n            <\/div>\n\n            <h2>\n                Bersama Meningkatkan Layanan\n            <\/h2>\n\n        <\/div>\n\n        <p>\n            Setiap masukan merupakan bagian dari proses perbaikan.\n            Dengan menyampaikan aspirasi, Anda turut berkontribusi dalam\n            membangun layanan Teknik Elektro yang lebih baik.\n        <\/p>\n\n    <\/div>\n\n\n    <!-- GOOGLE FORM -->\n    <div class=\"aduan-form-box\">\n\n        <div class=\"aduan-form-content\">\n\n            <div class=\"aduan-form-text\">\n\n                <h2>\n                    Ada yang ingin disampaikan?\n                <\/h2>\n\n                <p>\n                    Silakan isi formulir aduan dan aspirasi melalui tautan\n                    berikut. Sampaikan informasi dengan jelas agar setiap\n                    masukan dapat dipahami dan ditindaklanjuti dengan tepat.\n                <\/p>\n\n            <\/div>\n\n\n            <a\n                class=\"aduan-button\"\n                href=\"https:\/\/docs.google.com\/forms\/d\/1NeAP2bVvGIOqOTVRT-dYQJufwydP7SyhmRkjX-j-VUo\/edit\"\n                target=\"_blank\"\n                rel=\"noopener noreferrer\"\n            >\n                Isi Formulir\n                <span>\u2192<\/span>\n            <\/a>\n\n        <\/div>\n\n    <\/div>\n\n\n    <!-- CATATAN -->\n    <div class=\"aduan-note\">\n        Suara Anda adalah bagian dari langkah bersama untuk terus berkembang.\n    <\/div>\n\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Layanan Aduan &amp; Aspirasi Kami terbuka untuk mendengarkan setiap suara dari mahasiswa, dosen, tenaga kependidikan, maupun sivitas akademika. Sampaikan aduan, kritik, saran, atau aspirasi Anda sebagai bagian dari upaya bersama untuk meningkatkan kualitas layanan dan menciptakan lingkungan akademik Teknik Elektro yang lebih baik, responsif, dan nyaman. \ud83d\udcac Sampaikan Aduan Laporkan kendala, permasalahan, atau hal-hal yang [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8388","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/teknikelektro.uin-malang.ac.id\/zh\/wp-json\/wp\/v2\/pages\/8388","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teknikelektro.uin-malang.ac.id\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/teknikelektro.uin-malang.ac.id\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/teknikelektro.uin-malang.ac.id\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teknikelektro.uin-malang.ac.id\/zh\/wp-json\/wp\/v2\/comments?post=8388"}],"version-history":[{"count":7,"href":"https:\/\/teknikelektro.uin-malang.ac.id\/zh\/wp-json\/wp\/v2\/pages\/8388\/revisions"}],"predecessor-version":[{"id":8396,"href":"https:\/\/teknikelektro.uin-malang.ac.id\/zh\/wp-json\/wp\/v2\/pages\/8388\/revisions\/8396"}],"wp:attachment":[{"href":"https:\/\/teknikelektro.uin-malang.ac.id\/zh\/wp-json\/wp\/v2\/media?parent=8388"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}